Cancellation Policy
We appreciate life is busy and plans can change, so please do let Julia know as soon as possible, and we will do all we can to get you back on the mat.
Spaces are limited so where a student has made multiple cancellations in a short timeframe we reserve the right to restrict their bookings.
Classes:
Space in the studio is limited, so please cancel 12 hours before the class is scheduled to begin, a credit for the class will be added back to your account.
For cancelation under 12 hours please let Julia know as soon as you can, a credit may be applied to your account at our discretion.
Workshops:
Space in the studio is limited, so please cancel 7 days before the workshop is scheduled to begin, a credit for the workshop will be added back to your account.
For cancelation under 7 days please let Julia know as soon as you can, a discount against a future workshop may be applied to your account at our discretion.
One-2-One:
Please let Julia know as soon as possible, preferably with 24 hours notice, we will reschedule the session for a new time.
Day Retreats:
Cancelation is required at least 28 days prior to the day retreat for a full refund. Between 28 and 14 days 50% will be refunded.
There will be no refund for cancellations less than 14 days prior to the day retreat, a discount against a future day retreat may be applied to your account at our discretion.
Weekend Retreats:
For the Weekend Retreats, the deposit is not refundable.Β The remainder can be refunded up to 28 days prior the retreat date. After 28 days prior, no refund will be available.
COVID-19:
Where a retreat, workshop or studio class needs to be rescheduled due to of government enforced COVID-19 restrictions, your reservation will be carried over to the rescheduled event, alternatively a full refund can be provided.
For retreats we recommend you take separate travel insurance.Β Please check with your travel insurance provider, many will provide cover should you be required to self-isolate and are unable to attend.